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Frequently Asked Questions

Everything you need to understand TimeBill, from tracking sessions and billing to reports, backup, and offline usage.

Time Tracking

How does the stopwatch work?

The stopwatch starts and stops your live session, records the elapsed time, and updates your billable hours instantly.

Can I pause and resume a session?

Yes. You can pause a session when interrupted and resume it later without losing your data.

What if I forget to stop the timer?

TimeBill helps you review session history so you can correct or adjust entries before final billing.

How is the hourly rate applied?

You can set your hourly rate and TimeBill calculates earnings based on the tracked duration for each session.

Can I generate reports?

Yes. Reports can be reviewed in the app and exported for sharing with clients or internal teams.

What does session history include?

Session history contains previous tracked sessions, their durations, rates, and any notes you add.

Is my data backed up?

TimeBill stores your information securely and supports regular local backup routines for continuity.

Can I use TimeBill offline?

Yes. The app can continue tracking activity offline and sync your saved data when connectivity is restored.

What if the app crashes during a session?

We recommend restarting the app and reviewing the latest session history for any interrupted entries.

What should I do if a timer is not updating?

Check your device connection, restart the app, and ensure the latest version is installed.

How can I contact support?

You can contact us through the support page, by email, or by phone using the details below.

How quickly can I expect a reply?

Support usually responds within one business day, depending on the complexity of the request.

Our support team is ready to help with billing questions, app issues, session reporting, and data concerns.